Learn to build great customer experiences

 

Introduction to UserTesting
Introduction to UserTesting
Gain a foundational understanding of UserTesting
 
6 min
Getting StartedProduct ManagerMarketerDesignerInsight CoreUser ResearcherBeginner
Getting Started with Insight Core
Getting Started with Insight Core
Quickly create a test on the UserTesting Insight Core platform
 
52 min
Getting StartedProduct ManagerMarketerDesignerInsight CoreUser ResearcherBeginner
Analysis and Insights from Insight Core
Analysis and Insights from Insight Core
How to conduct analysis and draw insights from your results in the Insight Core platform
 
23 min
Getting StartedProduct ManagerMarketerDesignerInsight CoreUser ResearcherBeginner
Best Practices for Screeners
Best Practices for Screeners
This video walks through considerations when writing screeners for your test.
 
7 min
Product ManagerMarketerDesignerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherBeginnerIntermediate
Finding the Right Participants
Finding the Right Participants
This self-paced course walks through considerations when finding and choosing participants for your test.
 
22 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreProduct InsightUser ResearcherBeginnerIntermediate
Quick Overview of Insight Core
Quick Overview of Insight Core
This video is a quick overview of the UserTesting Insight Core platform
 
4 min
Getting StartedProduct ManagerMarketerDesignerInsight CoreUser ResearcherBeginner
Comparing Two or More Designs
Comparing Two or More Designs
This course provides an overview of tests that compares multiple designs.
 
14 min
Product ManagerResearch MethodologiesMarketerDesignerResearch BasicsUser ResearcherBeginnerExperiencedIntermediate
Customer Interview Training
Customer Interview Training
This course will provide an overview of customer interviews
 
46 min
Product ManagerResearch MethodologiesMarketerDesignerResearch BasicsUser ResearcherBeginnerExperiencedIntermediate
How to Switch Between MyRecruit and the UserTesting Panel in Insight Core
How to Switch Between MyRecruit and the UserTesting Panel in Insight Core
How to switch a test from using MyRecruit to using the UserTesting panel and vice versa in the Insight Core platform
 
4 min
Product ManagerMarketerDesignerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediate
Augmenting Quantitative Data with Qualitative Insights
Augmenting Quantitative Data with Qualitative Insights
How to augment your quantitative data with insights from qualitative research
 
13 min
Product ManagerMarketerDesignerResearch BasicsUser ResearcherBeginnerExperiencedIntermediate
How Many Participants Should be Included in a Test?
How Many Participants Should be Included in a Test?
This course provides guidelines for the number of participants to include in a test, as well as considerations for determining if it is the right number for your test.
 
6 min
Product ManagerResearch MethodologiesMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediate
How to Specify Participants
How to Specify Participants
How to identify specific UserTesting panelists for your test
 
6 min
Product ManagerMarketerDesignerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediate
How to Use Balanced Comparison
How to Use Balanced Comparison
Introduction to using the Balanced Comparison function in Insight Core
 
6 min
Product ManagerMarketerDesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediate
How to Use Test Plan Templates in Insight Core
How to Use Test Plan Templates in Insight Core
Introduction to using Test Plan Templates in Insight Core
 
6 min
Product ManagerMarketerDesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediate
How to Create from an Existing Test in Insight Core
How to Create from an Existing Test in Insight Core
How to create a new test by copying an existing test or duplicating a draft in Insight Core
 
5 min
Product ManagerMarketerDesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediate
How to Use Live Conversation
How to Use Live Conversation
How to set up and use Live Conversation
 
13 min
Product ManagerMarketerDesignerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediate
How to Update Live Conversation Availability
How to Update Live Conversation Availability
How to update your availability for Live Conversation sessions after launch
 
5 min
Product ManagerMarketerDesignerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediate
Good Test Structure
Good Test Structure
Guidance for structuring tests in Insight Core
 
18 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherExperiencedIntermediate
Effective Use of Templates
Effective Use of Templates
How to most effectively use templates in Insight Core
 
8 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherExperiencedIntermediate
Analysis and Insights from Product Insight
Analysis and Insights from Product Insight
How to conduct analysis and draw insights from your results in Product Insight
 
25 min
Getting StartedProduct ManagerMarketerDesignerProduct InsightUser ResearcherBeginner
Getting Started with Product Insight
Getting Started with Product Insight
Quickly create a test with UserTesting's Product Insight
 
45 min
Getting StartedProduct ManagerMarketerDesignerProduct InsightUser ResearcherBeginner
Quick Overview of Product Insight
Quick Overview of Product Insight
This video is a quick overview of UserTesting's Product Insight
 
5 min
Product ManagerMarketerDesignerProduct InsightUser ResearcherBeginner
Convincing Others to Do Research
Convincing Others to Do Research
Material to help communicate the value of gathering human insights
 
5 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherBeginnerExperiencedIntermediate
Understanding the UserTesting Panel
Understanding the UserTesting Panel
Content to help you understand if your participants are on the UserTesting panel
 
4 min
Product ManagerDesignerUser ResearcherBeginnerExperiencedIntermediate
Testing Prototypes
Testing Prototypes
Research guidance and best practices for designers
 
19 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate
Testing Content
Testing Content
Research guidance and best practices for content creators
 
17 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate
How to Use Prototype Hosting
How to Use Prototype Hosting
Walk-through of using prototype hosting in Insight Core
 
4 min
Product ManagerMarketerDesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerIntermediate
Using Metrics
Using Metrics
Increasing your speed to insights with metrics
 
19 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherExperiencedIntermediate
Effectively Using Live Conversation
Effectively Using Live Conversation
Get the most out of your Live Conversation interview sessions
 
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate
Using MyRecruit
Using MyRecruit
Best practices for inviting your own participants to your tests via MyRecruit
 
21 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate
Intro to UserTesting
Intro to UserTesting
Get to know UserTesting with this brief overview of the platform and its capabilities.
3 Courses
Getting StartedProduct ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginner
Insights 101: Basics
Insights 101: Basics
Start here for step-by-step guidance on gathering, analyzing, and leveraging human insights.
4 Courses
Getting StartedProduct ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginner
Insights 201: Best Practices
Insights 201: Best Practices
Take your human insight skills to the next level with these foundational courses.
6 Courses
Product ManagerResearch MethodologiesMarketerDesignerResearch BasicsInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate
Insights 301: Advanced
Insights 301: Advanced
Learn innovative ways to gather and leverage human insight with these advanced-level courses.
5 Courses
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate
Insights Quick Tips
Insights Quick Tips
Get quick answers and tips with these courses that cover our most commonly-asked questions.
10 Courses
Product ManagerMarketerDesignerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediate
Insights in Action
Insights in Action
See human insight applied to the real world with proven tips and guidance.
2 Courses
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate