UserTesting University

Choose between general courses, or focus on a particular topic with Learning Paths to master the skills you need to keep your customers at the center of your business.

Introduction to UserTesting
Introduction to UserTesting
Start here for a quick introduction to UserTesting and how fast human insights help you create better experiences.
 
6 min
Getting StartedProduct ManagerMarketerDesignerInsight CoreUser ResearcherBeginner
Getting Started with Insight Core
Getting Started with Insight Core
Get to know your way around Insight Core with this introduction to its key features and capabilities.
54 min
Getting StartedProduct ManagerMarketerDesignerInsight CoreUser ResearcherBeginner
Insight Core Analysis and Insights
Insight Core Analysis and Insights
Learn how to interpret and share results from Insight Core to tell a compelling customer experience story.
25 min
Getting StartedProduct ManagerMarketerDesignerInsight CoreUser ResearcherBeginner
Best Practices for Screeners
Best Practices for Screeners
Learn techniques for writing screeners for your test.
7 min
Product ManagerMarketerDesignerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherBeginnerIntermediate
Finding the Right Participants
Finding the Right Participants
Learn how to find and recruit participants who will get you the actionable insights you need.
22 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreProduct InsightUser ResearcherBeginnerIntermediate
Meet Insight Core
Meet Insight Core
Get a quick overview of UserTesting's core offering.
 
4 min
Getting StartedProduct ManagerMarketerDesignerInsight CoreUser ResearcherBeginner
Comparison Testing
Comparison Testing
Master key strategies and best practices for comparing two or more designs, concepts, or websites with users.
13 min
Product ManagerResearch MethodologiesMarketerDesignerResearch BasicsUser ResearcherBeginnerExperiencedIntermediate
Conducting Effective Interviews
Conducting Effective Interviews
Learn how to get the most out of your customer interviews with these tips and best practices.
46 min
Product ManagerResearch MethodologiesMarketerDesignerResearch BasicsUser ResearcherBeginnerExperiencedIntermediate
How to Switch Between My Recruit and the UserTesting Panel
How to Switch Between My Recruit and the UserTesting Panel
Change a My Recruit test to use the UserTesting panel and vice versa in the Insight Core platform.
6 min
Product ManagerMarketerDesignerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediate
Numbers and Narratives
Numbers and Narratives
Learn how to effectively leverage both quantitative and qualitative insights from your studies.
13 min
Product ManagerMarketerDesignerResearch BasicsUser ResearcherBeginnerExperiencedIntermediate
How Many Participants Should be Included in a Test?
How Many Participants Should be Included in a Test?
This course provides guidelines for the number of participants to include in a test, as well as considerations for determining if it is the right number for your test.
6 min
Product ManagerResearch MethodologiesMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediate
How to Specify Participants
How to Specify Participants
Learn how to point your test to specific UserTesting panelists.
6 min
Product ManagerMarketerDesignerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediate
How to Use Balanced Comparison
How to Use Balanced Comparison
Test two different designs by using the Balanced Comparison function in Insight Core.
7 min
Product ManagerMarketerDesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediate
How to Use Test Plan Templates in Insight Core
How to Use Test Plan Templates in Insight Core
Learn what test plan templates are available in Insight Core and get started using them.
6 min
Product ManagerMarketerDesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediate
How to Create from an Existing Test in Insight Core
How to Create from an Existing Test in Insight Core
Learn how to leverage an existing test or a test draft when creating a new test in Insight Core.
5 min
Product ManagerMarketerDesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediate
How to Use the Live Conversation Function in the Platform
How to Use the Live Conversation Function in the Platform
Learn how Live Conversation interviews work within the UserTesting platform.
15 min
Product ManagerMarketerDesignerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediate
How to Update Live Conversation Availability
How to Update Live Conversation Availability
Learn how to change your availability for Live Conversation interviews, even after you've set up an initial schedule.
6 min
Product ManagerMarketerDesignerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediate
How to Structure Your Tests
How to Structure Your Tests
Learn how to effectively structure and organize your tests in Insight Core for actionable insights
18 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherExperiencedIntermediate
Using Templates
Using Templates
Learn how to get faster feedback by leveraging UserTesting's pre-made templates for Insight Core.
8 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherExperiencedIntermediate
Product Insight Analysis and Insights
Product Insight Analysis and Insights
Learn how to interpret and share results from Product Insight to tell a compelling customer experience story.
22 min
Getting StartedProduct ManagerMarketerDesignerProduct InsightUser ResearcherBeginner
Getting Started with Product Insight
Getting Started with Product Insight
Get to know your way around Product Insight with this introduction to its key features and capabilities.
55 min
Getting StartedProduct ManagerMarketerDesignerProduct InsightUser ResearcherBeginner
Meet Product Insight
Meet Product Insight
Learn how any team can leverage human insight with Product Insight.
 
5 min
Product ManagerMarketerDesignerProduct InsightUser ResearcherBeginner
Convincing Others to Do Research
Convincing Others to Do Research
Help champion human insights across your organization by showing the value of connecting with customers at every stage.
10 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherBeginnerExperiencedIntermediate
Understanding the UserTesting Panel
Understanding the UserTesting Panel
Determining if your participants are on the UserTesting panel.
4 min
Product ManagerDesignerUser ResearcherBeginnerExperiencedIntermediate
How to Test Prototypes
How to Test Prototypes
Learn key strategies for getting fast feedback on prototypes.
19 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate
How to Test Your Content
How to Test Your Content
Learn key strategies for testing any type of content, from taglines to email communications to CTAs to images.
17 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate
How to Use Prototype Hosting
How to Use Prototype Hosting
Learn how to provide access to your prototype by having UserTesting host it when running tests in Insight Core.
4 min
Product ManagerMarketerDesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerIntermediate
Using UserTesting Metrics
Using UserTesting Metrics
Quickly identify and uncover key insights by learning how to take advantage of UserTesting's Metrics.
19 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherExperiencedIntermediate
Running Effective Live Conversation Interviews
Running Effective Live Conversation Interviews
Learn how to effectively conduct customer interviews with UserTesting's powerful live interview tool.
27 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate
Using My Recruit
Using My Recruit
Learn how to use My Recruit to invite your own panel of participants to your tests.
28 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate
Deciding What Research to Do
Deciding What Research to Do
Considerations when deciding what research approach works best for a particular situation
27 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherBeginnerExperiencedIntermediate
Pairing Other Research Tools with UserTesting
Pairing Other Research Tools with UserTesting
Guidance on pointing from a UserTesting test to a different research tool
11 min
Product ManagerMarketerDesignerPlatform QuickTipsUser ResearcherExperiencedIntermediate
Define Test Goals
Define Test Goals
Guidance on defining test goals and the key questions that drive test creation
14 min
Product ManagerMarketerDesignerUser ResearcherBeginnerIntermediate
Participant Sharing Camera View
Participant Sharing Camera View
Learn how to instruct participants to turn on their cameras
6 min
Product ManagerMarketerDesignerPlatform QuickTipsUser ResearcherExperiencedIntermediate
Mobile Testing
Mobile Testing
Why and how to test experiences on mobile devices
10 min
Product ManagerMarketerDesignerUser ResearcherBeginnerIntermediate
Instilling a Qualitative Mindset
Instilling a Qualitative Mindset
Foundational details and best practices for conducting qualitative testing.
18 min
Product ManagerMarketerDesignerUser ResearcherBeginnerIntermediate
The Testing Process
The Testing Process
Description of a good testing process to follow
13 min
Product ManagerMarketerDesignerUser ResearcherBeginnerIntermediate
Managing Test Length
Managing Test Length
Learn tips and techniques for managing the length of a session
14 min
Product ManagerMarketerDesignerPlatform QuickTipsUser ResearcherBeginnerIntermediate
Testing With Unique Logins
Testing With Unique Logins
Learn how to run a test that requires each participant to have a unique login
9 min
Product ManagerMarketerDesignerUser ResearcherExperiencedIntermediate
Running Pilot Tests
Running Pilot Tests
Learn tips and techniques for running a pilot test before launching to all your participants
13 min
Product ManagerMarketerDesignerPlatform QuickTipsUser ResearcherBeginnerIntermediate
Discovery Interviews
Discovery Interviews
Learn about discovery interviews and how to conduct them.
22 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherBeginnerIntermediate
Use Cases in the UserTesting Platform
Use Cases in the UserTesting Platform
Learn about ways to collect insights and the UserTesting features that support each case.
33 min
Product ManagerMarketerDesignerUser ResearcherBeginnerIntermediate
Master Class: Participant Screening
Master Class: Participant Screening
Learn tips and techniques for getting the most value out of the features that help you find participants for your test.
27 min
Product ManagerMarketerDesignerUser ResearcherExperiencedIntermediate
Master Class: Test Creation
Master Class: Test Creation
Learn tips and techniques for getting the most value out of the features for setting up a test.
29 min
Product ManagerMarketerDesignerUser ResearcherExperiencedIntermediate
Master Class: Expedited Analysis
Master Class: Expedited Analysis
Learn tips and techniques for getting the most value out of the results of your test.
35 min
Product ManagerMarketerDesignerUser ResearcherExperiencedIntermediate
How to Use Multiple Audiences
How to Use Multiple Audiences
Learn tips for efficiently including multiple audiences in one test.
6 min
Product ManagerDesignerUser ResearcherBeginnerExperiencedIntermediate
Using the Excel Export
Using the Excel Export
Learn tips and techniques for using the Excel Export
5 min
Product ManagerMarketerDesignerUser ResearcherBeginnerIntermediate
How to Test Purchase Transactions
How to Test Purchase Transactions
Learn the approaches available to test purchase transactions in the UserTesting platform.
14 min
Product ManagerMarketerDesignerUser ResearcherBeginnerExperiencedIntermediate
Protecting Personal Information
Protecting Personal Information
Guidelines to prevent recording participants' personally identifiable information
10 min
Product ManagerMarketerDesignerUser ResearcherBeginnerExperiencedIntermediate
Overview of Solutions
Overview of Solutions
Get a quick overview of the solutions UserTesting offers.
 
4 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginner
How to Use Saved Panels
How to Use Saved Panels
Learn how to direct tests to UserTesting panelists that you have pre-identified.
5 min
Product ManagerMarketerDesignerPlatform QuickTipsUser ResearcherExperiencedIntermediate
How to Use the Five Second Test
How to Use the Five Second Test
Get insights into initial reactions to your design via the 5-second test.
4 min
Product ManagerMarketerDesignerPlatform QuickTipsUser ResearcherBeginnerIntermediate
How to Create Highlight Reels
How to Create Highlight Reels
Learn how to create highlight reels of key moments from your tests.
8 min
Product ManagerMarketerDesignerPlatform QuickTipsUser ResearcherBeginnerIntermediate
Introduction to UserTesting University
Introduction to UserTesting University
Get a quick overview of the UserTesting University.
 
5 min
Product ManagerMarketerDesignerUser ResearcherBeginnerExperiencedIntermediate
Card Sorting
Card Sorting
Learn about card sorting activities and how to conduct them.
35 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherExperiencedIntermediate
Tree Testing
Tree Testing
Learn about tree testing activities and how to conduct them.
35 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherExperiencedIntermediate
First-click Testing
First-click Testing
Learn about first-click tests and how to conduct them.
27 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherExperiencedIntermediate
Testing Navigation
Testing Navigation
Learn about evaluating the navigation of your design.
4 min
Product ManagerMarketerDesignerUser ResearcherBeginnerIntermediate
Using Product Insight
Using Product Insight
Learn when to use the features of Product Insight to gather the insights needed for your projects.
17 min
Product ManagerProduct InsightBeginnerIntermediate
Running a Diary Study with Insight Core
Running a Diary Study with Insight Core
Learn best practices for running a study that includes multiple touchpoints for each participant.
26 min
Product ManagerResearch MethodologiesMarketerDesignerInsight CoreUser ResearcherExperienced
Course 1: The Basics
Course 1: The Basics
Get familiar with the UserTesting platform and learn about key concepts and terms.
27 min
Getting StartedBeginner
Course 2: Planning Research
Course 2: Planning Research
Learn best practices for prioritizing and planning efficient, effective research studies.
44 min
Getting StartedBeginner
Course 3: Find the Right Audience
Course 3: Find the Right Audience
Learn how to identify and screen for your ideal testers.
28 min
Getting StartedBeginner
Course 1: Identifying Your Ideal Audience
Course 1: Identifying Your Ideal Audience
Start here to learn the basics of selecting your ideal test participant.
16 min
Product ManagerMarketerDesignerResearch BasicsUser ResearcherBeginnerIntermediate
Course 2: Exercise—Identifying Your Audience
Course 2: Exercise—Identifying Your Audience
Practice identifying key criteria for your audience.
11 min
Product ManagerMarketerDesignerResearch BasicsUser ResearcherBeginnerIntermediate
Course 3: Leveraging the UserTesting Panel
Course 3: Leveraging the UserTesting Panel
Learn how to find your ideal testers on the UserTesting Panel.
11 min
Product ManagerMarketerDesignerResearch BasicsUser ResearcherBeginnerIntermediate
Course 4: Exercise—Leveraging the UserTesting Panel
Course 4: Exercise—Leveraging the UserTesting Panel
Practice finding your ideal testers on the UserTesting Panel.
11 min
Product ManagerMarketerDesignerResearch BasicsUser ResearcherBeginnerIntermediate
Course 5: UserTesting Panel Features and Tips
Course 5: UserTesting Panel Features and Tips
Learn how to get the most out of the Panel with advanced features and tips.
8 min
Product ManagerMarketerDesignerResearch BasicsBeginnerIntermediate
Course 6: Introduction to My Recruit
Course 6: Introduction to My Recruit
Learn how to invite your own group of testers with My Recruit.
11 min
Product ManagerMarketerDesignerResearch BasicsUser ResearcherBeginnerIntermediate
Course 7: Review—Find the Right Participants
Course 7: Review—Find the Right Participants
Review everything covered in this learning path.
6 min
Product ManagerMarketerDesignerResearch BasicsUser ResearcherBeginnerIntermediate
Course 1: Introduction to Prototype Testing
Course 1: Introduction to Prototype Testing
Get familiar with prototype testing including a general overview and ways to test within the UserTesting platform.
4 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherBeginnerExperiencedIntermediate
Course 2: Structuring a Test
Course 2: Structuring a Test
Learn how to effectively structure your tests for the best results.
15 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherBeginnerExperiencedIntermediate
Course 3: Exercise—Structuring a Test
Course 3: Exercise—Structuring a Test
Practice structuring your test.
11 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherBeginnerExperiencedIntermediate
Course 4: Testing a Prototype—Best Practices
Course 4: Testing a Prototype—Best Practices
Learn key strategies and best practices for testing any fidelity prototype.
16 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherBeginnerExperiencedIntermediate
Course 5: Comparing Two or More Prototypes
Course 5: Comparing Two or More Prototypes
Learn how to compare two or more versions of your prototype.
11 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherBeginnerExperiencedIntermediate
Course 6: Exercise—Building a Prototype Test in UserTesting
Course 6: Exercise—Building a Prototype Test in UserTesting
Practice building out a prototype test.
19 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherBeginnerExperiencedIntermediate
Course 7: Introduction to Mobile Prototype Testing
Course 7: Introduction to Mobile Prototype Testing
Learn the basics of testing prototypes on mobile devices.
7 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherBeginnerExperiencedIntermediate
Course 8: Review—Prototype Testing
Course 8: Review—Prototype Testing
Review everything covered in this learning path.
6 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherBeginnerExperiencedIntermediate
Running a Usability Test
Running a Usability Test
Learn best practices for running tests to evaluate your designs.
41 min
Product ManagerMarketerDesignerUser ResearcherBeginnerIntermediate
Writing Usability Tasks
Writing Usability Tasks
Learn best practices for writing usability tasks that get you the data you need.
18 min
Product ManagerMarketerDesignerUser ResearcherBeginnerIntermediate
Intro to UserTesting
Intro to UserTesting
Get to know UserTesting with this brief overview of the platform and its capabilities.
5 Courses
Getting StartedProduct ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate
Insights 101: Basics
Insights 101: Basics
Start here for step-by-step guidance on gathering, analyzing, and leveraging human insights.
4 Courses
Getting StartedProduct ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginner
Insights 201: Methods
Insights 201: Methods
Gain a deeper understanding of the different ways to collect customer insights and feedback.
17 Courses
Product ManagerResearch MethodologiesMarketerDesignerResearch BasicsInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate
Insights 301: Advanced
Insights 301: Advanced
Learn innovative ways to gather and leverage human insight with the UserTesting platform.
13 Courses
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate
Insights 401: Use Cases
Insights 401: Use Cases
Apply all your skills to real-world scenarios with tips and guidance.
4 Courses
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediate
Quick Tips
Quick Tips
Get quick answers and tips with these courses that cover our most commonly-asked questions.
19 Courses
Product ManagerMarketerDesignerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediate
Build Your Foundation: Orientation
Build Your Foundation: Orientation
Whether you're new to UserTesting or just need a refresher, this learning path gives you the essential information and tips to get the most out of your customer research.
3 Courses
Getting StartedProduct ManagerMarketerDesignerInsight CoreUser ResearcherBeginner
Build Your Foundation: Find the Right Participants
Build Your Foundation: Find the Right Participants
Learn how to identify and screen for your ideal audience to get the insights you need.
7 Courses
Product ManagerMarketerDesignerUser ResearcherBeginnerIntermediate
Broaden Your Skills: Prototype Testing
Broaden Your Skills: Prototype Testing
This course will show you how to get feedback on your prototypes—before you've invested the time and resources into building anything.
8 Courses
Product ManagerMarketerDesignerUser ResearcherBeginnerIntermediate