Card Sorting

Card Sorting

Learn about card sorting activities and how to conduct them.

About this course

Card sorting is a technique where participants place content into categories and label those categories. It is great for discovering customer terminology and content organization.

Feedback on how participants organize content will provide you insight into if participants understand that content, how they think about the relationships between content, and what kinds of labels they use to refer to the content.

Card sorting data can help fight assumptions your team makes about the organization and labeling of content. Your project team is deeply familiar with every aspect of the content; therefore, it is hard for them to have the same perspective as users, who simply want to access pieces of content, and then move to their next task. 

In this course, we discuss what card sorting is, how to conduct a card sort, and the insights you can expect to pull from your results.

Curriculum35 min

  • What is information architecture? 4 min
  • What Is Card Sorting? 3 min
  • Types of Card Sorts 2 min
  • Planning a Card Sort 6 min
  • Conducting a Card Sort 4 min
  • Using UserTesting for Card Sorting 4 min
  • Analysis of Card Sort Data 5 min
  • Best Practices 3 min
  • Frequently Asked Questions 1 min
  • Example of Piloting a Large-Scale Card Sort 1 min
  • Course feedback 1 min
  • Resources and next steps 1 min

About this course

Card sorting is a technique where participants place content into categories and label those categories. It is great for discovering customer terminology and content organization.

Feedback on how participants organize content will provide you insight into if participants understand that content, how they think about the relationships between content, and what kinds of labels they use to refer to the content.

Card sorting data can help fight assumptions your team makes about the organization and labeling of content. Your project team is deeply familiar with every aspect of the content; therefore, it is hard for them to have the same perspective as users, who simply want to access pieces of content, and then move to their next task. 

In this course, we discuss what card sorting is, how to conduct a card sort, and the insights you can expect to pull from your results.

Curriculum35 min

  • What is information architecture? 4 min
  • What Is Card Sorting? 3 min
  • Types of Card Sorts 2 min
  • Planning a Card Sort 6 min
  • Conducting a Card Sort 4 min
  • Using UserTesting for Card Sorting 4 min
  • Analysis of Card Sort Data 5 min
  • Best Practices 3 min
  • Frequently Asked Questions 1 min
  • Example of Piloting a Large-Scale Card Sort 1 min
  • Course feedback 1 min
  • Resources and next steps 1 min