Course 1: The Basics

Course 1: The Basics

Get familiar with the UserTesting platform and learn about key concepts and terms.

About this course

In this course, we review the "what" of quantitative testing and the "why" of qualitative testing and also provide some foundational information about your UserTesting account. Among the topics we cover:

  • Seat license permissions and how to manage access
  • The significance of qualitative testing in understanding the voice of the customer
  • Guidance on deciding what research to do

Curriculum22 min

  • Introduction 1 min
  • About user licenses 1 min
  • Manage access and licenses 1 min
  • What is qualitative testing? 4 min
  • Why conduct qualitative tests 3 min
  • Deciding what activities to do 5 min
  • Communicating qualitative findings 4 min
  • Before you begin testing 1 min
  • Quick Reference Guide for using UserTesting
  • Course feedback 1 min
  • Next steps 1 min

About this course

In this course, we review the "what" of quantitative testing and the "why" of qualitative testing and also provide some foundational information about your UserTesting account. Among the topics we cover:

  • Seat license permissions and how to manage access
  • The significance of qualitative testing in understanding the voice of the customer
  • Guidance on deciding what research to do

Curriculum22 min

  • Introduction 1 min
  • About user licenses 1 min
  • Manage access and licenses 1 min
  • What is qualitative testing? 4 min
  • Why conduct qualitative tests 3 min
  • Deciding what activities to do 5 min
  • Communicating qualitative findings 4 min
  • Before you begin testing 1 min
  • Quick Reference Guide for using UserTesting
  • Course feedback 1 min
  • Next steps 1 min
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