Course 1: The Basics

Course 1: The Basics

Get familiar with the UserTesting platform and learn about key concepts and terms.

About this course

In this course, we review the "what" and "why" of qualitative testing and also provide some foundational information about your UserTesting account. We cover:

  • Seat license permissions and how to manage access
  • The significance of qualitative testing in understanding the voice of the customer
  • Use cases for UserTesting

Curriculum27 min

  • Introduction 1 min
  • About user licenses 1 min
  • Manage access and licenses 1 min
  • What is qualitative testing? 4 min
  • Why conduct qualitative tests 3 min
  • Deciding what activities to do 5 min
  • Communicating qualitative findings 4 min
  • Before you begin testing 1 min
  • Use case guidebook 5 min
  • Course feedback 1 min
  • Next steps 1 min

About this course

In this course, we review the "what" and "why" of qualitative testing and also provide some foundational information about your UserTesting account. We cover:

  • Seat license permissions and how to manage access
  • The significance of qualitative testing in understanding the voice of the customer
  • Use cases for UserTesting

Curriculum27 min

  • Introduction 1 min
  • About user licenses 1 min
  • Manage access and licenses 1 min
  • What is qualitative testing? 4 min
  • Why conduct qualitative tests 3 min
  • Deciding what activities to do 5 min
  • Communicating qualitative findings 4 min
  • Before you begin testing 1 min
  • Use case guidebook 5 min
  • Course feedback 1 min
  • Next steps 1 min