How to Use Live Conversation

How to Use Live Conversation

Learn how Live Conversation interviews work within the UserTesting platform.

About this course

In this course, we walk through the Live Conversation capabilities of Insight Core and Product Insight.

 

Live Conversation empowers you to gather human insights by creating and launching a live interview with minimal lead time. You can request participants from the UserTesting panel or recruit your own. Live Conversation is self-service, allowing you to define the participants you want and your availability. The platform schedules participants and informs you of the time and date of sessions. Then you join the session at your scheduled time and conduct the interview.

Curriculum13 min

  • Introduction to Live Conversation 3 min
  • Setting up a Live Conversation in Insight Core 2 min
  • Setting up a Live Conversation in Product Insight 2 min
  • Launching a Live Conversation via My Recruit 2 min
  • Scheduled and completed Live Conversation sessions 2 min
  • Course feedback 1 min
  • Resources and next steps 1 min

About this course

In this course, we walk through the Live Conversation capabilities of Insight Core and Product Insight.

 

Live Conversation empowers you to gather human insights by creating and launching a live interview with minimal lead time. You can request participants from the UserTesting panel or recruit your own. Live Conversation is self-service, allowing you to define the participants you want and your availability. The platform schedules participants and informs you of the time and date of sessions. Then you join the session at your scheduled time and conduct the interview.

Curriculum13 min

  • Introduction to Live Conversation 3 min
  • Setting up a Live Conversation in Insight Core 2 min
  • Setting up a Live Conversation in Product Insight 2 min
  • Launching a Live Conversation via My Recruit 2 min
  • Scheduled and completed Live Conversation sessions 2 min
  • Course feedback 1 min
  • Resources and next steps 1 min