Learn to Use Live Conversation

This live training event will help you understand the steps for scheduling a Live Conversation interview in the UserTesting platform. Additionally, this course highlights the differences between moderated and unmoderated sessions, and identifies use cases for moderated sessions. 

Course Objectives & Learning Outcomes 

After attending this course, you will be able to:

• Identify when to run a Live Conversation and when to run an unmoderated test
• Apply your knowledge of the platform to set up Live Conversation interviews in UserTesting

Assessments and Activities

• Prerequisites - None; this training is appropriate for those new to the Live Conversation feature.
• Activity - During this session, learners will walk through setting up a Live Conversation test.

Additional Resources 

On-Demand Training

The following links provide access to on-demand course resources:

• Conducting Effective Interviews 
• Discovery Interviews 
• Running Effective Live Conversation Interviews

Related Live Training

Additional live trainings to supplement this course:

• Writing a Live Conversation Script 
• Best Practices for Moderating