Set Up & Launch Your Tests

Learn about building out tasks and questions—and running live conversations—to collect the insights you need.

Tips for Running a Test in the Platform
Tips for Running a Test in the Platform
Learn tips for running a test from end-to-end in the UserTesting platform.
30 min
Product ManagerMarketerDesignerUser ResearcherBeginnerRun an Unmoderated TestPull Insights
Master Class: Test Creation
Master Class: Test Creation
Learn tips and techniques for getting the most value out of the features for setting up a test.
34 min
Product ManagerMarketerDesignerUser ResearcherExperiencedIntermediateRun an Unmoderated Test
Using Quick Answers
Using Quick Answers
Learn how to use the Quick Answers function in the platform.
19 min
Product ManagerMarketerDesignerBeginnerRun an Unmoderated TestPull InsightsImprove Team Efficiency
Using Templates
Using Templates
Learn how to get faster feedback by leveraging UserTesting's pre-made templates—or your own templates—in Insight Core.
11 min
Insight CoreUser ResearcherIntermediateRun an Unmoderated Test
How to Structure Your Tests
How to Structure Your Tests
Learn how to effectively structure and organize your tests so as to get actionable insights
18 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Managing the Length of Your Test
Managing the Length of Your Test
Learn tips and techniques for managing the length of a session
14 min
DesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediateRun a Live ConversationRun an Unmoderated Test
Writing Usability Tasks
Writing Usability Tasks
Learn best practices for writing usability tasks that get you the data you need.
18 min
Product ManagerDesignerBeginnerExperiencedIntermediateRun an Unmoderated Test
Running Effective Live Conversation Interviews
Running Effective Live Conversation Interviews
Learn how to effectively conduct customer interviews with UserTesting's powerful live interview tool.
29 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediateMarketing InsightRun a Live Conversation
Protecting Personal Information
Protecting Personal Information
Guidelines to prevent recording participants' personally identifiable information
10 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediateManagerMarketing InsightFind Participants
Participant Sharing Camera View
Participant Sharing Camera View
Learn about options for having participants turn on their smartphone camera or webcam.
5 min
DesignerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediateRun an Unmoderated Test
Running Pilot Tests
Running Pilot Tests
Learn tips and techniques for running a pilot test before launching to all your participants
19 min
DesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Editing a Test After Launch
Editing a Test After Launch
Learn about how to edit a test after you have sent it to participants.
7 min
Product ManagerMarketerDesignerUser ResearcherBeginnerExperiencedManagerRun an Unmoderated TestImprove Team Efficiency
What to Do When No One is Taking Your Test
What to Do When No One is Taking Your Test
Learn what to review when you have a test and sessions are not being completed.
12 min
Product ManagerMarketerDesignerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediateMarketing InsightFind Participants
The Testing Process
The Testing Process
This course lays out a what a good testing process looks like.
13 min
IntermediateLearn about Research
Course 4: Exercise—Leveraging the UserTesting Panel
Course 4: Exercise—Leveraging the UserTesting Panel
Practice finding your ideal testers on the UserTesting Panel.
11 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediateFind Participants
How Many Participants Should Be Included in a Test?
How Many Participants Should Be Included in a Test?
This course provides guidelines for the number of participants to include in a test, as well as considerations for determining whether that number is right for your test.
6 min
Product ManagerResearch MethodologiesMarketerDesignerResearch BasicsUser ResearcherBeginnerIntermediateManager
Testing With Unique Logins
Testing With Unique Logins
Learn how to run a test that requires each participant to have a unique login.
9 min
Product ManagerDesignerInsight CoreUser ResearcherExperiencedIntermediateRun an Unmoderated Test
Feature Spotlight: Creating and Using Test Templates
Feature Spotlight: Creating and Using Test Templates
After attending this training, you will be able to articulate the value of using templates and how to save your own for you—and your team—to reuse.
Feature SpotlightRun an Unmoderated Test
Avoiding Collection of PII
Avoiding Collection of PII
Attend this live training session to learn how to protect the personally identifiable information (PII) of test participants.
Live TrainingFind ParticipantsRun an Unmoderated Test
Identifying Participants & What to Do When No One is Taking Your Test
Identifying Participants & What to Do When No One is Taking Your Test
Attend this live training session to learn best practices for identifying participants for your test.
Product ManagerMarketerDesignerInsight CoreUser ResearcherBeginnerExperiencedIntermediateLive TrainingScreenersFind Participants
Testing Your Messaging
Testing Your Messaging
Learn the fundamentals of testing your messaging before you roll it out to all your customers.
18 min
Product ManagerMarketerDesignerInsight CoreBeginnerExperiencedIntermediateRun a Live Conversation
How to Specify Participants
How to Specify Participants
Learn how to point your test to specific UserTesting panelists.
5 min
DesignerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediateFind Participants
Writing a Live Conversation Script
Writing a Live Conversation Script
Attend this live training session to learn best practices for creating script to collect the data you need during a live session.
Product ManagerMarketerDesignerBeginnerExperiencedIntermediateLive TrainingRun a Live Conversation
Testing with International and Diverse Audiences
Testing with International and Diverse Audiences
Learn best practices for testing with a variety of different audiences.
24 min
Product ManagerMarketerDesignerUser ResearcherExperiencedFind Participants
Best Practices for Moderating
Best Practices for Moderating
Attend this live training session to learn best practices for moderating your live sessions.
Product ManagerMarketerDesignerBeginnerExperiencedIntermediateLive TrainingRun a Live Conversation
Pairing Other Research Tools with UserTesting
Pairing Other Research Tools with UserTesting
This lesson will guide you on how to point from a UserTesting test to a different research tool.
11 min
Product ManagerMarketerDesignerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediateManagerRun an Unmoderated TestImprove Team Efficiency
How to Use Balanced Comparison
How to Use Balanced Comparison
Test two different designs by using the Balanced Comparison function in Insight Core.
7 min
MarketerDesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediateRun an Unmoderated Test
Define Test Goals
Define Test Goals
Guidance on defining test goals and the key questions that drive test creation
14 min
Product ManagerMarketerDesignerUser ResearcherIntermediateLearn about Research
How to Use Test Plan Templates
How to Use Test Plan Templates
Learn what test plan templates are available and get started using them.
6 min
Insight CorePlatform QuickTipsUser ResearcherBeginnerIntermediateRun an Unmoderated TestImprove Team Efficiency
How to Create from an Existing Test in Insight Core
How to Create from an Existing Test in Insight Core
Learn how to leverage an existing test or a test draft when creating a new test in Insight Core.
5 min
DesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediateRun an Unmoderated Test
Deciding What Research to Do (live)
Deciding What Research to Do (live)
This live training event will help you understand the different types of research that are possible and decide which type of research is appropriate for different situations.
Research BasicsLive TrainingLearn about Research
Conducting Effective Interviews
Conducting Effective Interviews
Learn how to get the most out of your customer interviews with these tips and best practices.
46 min
Product ManagerResearch MethodologiesMarketerDesignerResearch BasicsUser ResearcherIntermediateRun a Live Conversation
Tips for Product Managers
Tips for Product Managers
Learn how the features of UserTesting can help you gather the insights needed for your projects.
17 min
Product ManagerProduct InsightExperiencedIntermediateRun a Live ConversationRun an Unmoderated Test
Course 4: Testing a Prototype—Best Practices
Course 4: Testing a Prototype—Best Practices
Learn key strategies and best practices for testing any fidelity prototype.
16 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Numbers and Narratives
Numbers and Narratives
Learn how to effectively leverage both quantitative and qualitative insights from your studies.
71 min
Product ManagerMarketerResearch BasicsBeginnerIntermediateManagerLearn about ResearchShare Insights
Sharing Findings to Drive Decisions
Sharing Findings to Drive Decisions
Attend this live training event to learn best practices for sharing the insights you get from your UserTesting test and driving decisions in your organization.
ManagerShare Insights
Feature Spotlight: Using the Message Center
Feature Spotlight: Using the Message Center
Attend this live best practices Q&A session to discuss using the Message Center
BeginnerLive TrainingFeature SpotlightFind Participants
Testing Navigation
Testing Navigation
Learn about evaluating the navigation of your design.
4 min
DesignerUser ResearcherBeginnerExperiencedIntermediateRun an Unmoderated Test
Feature Spotlight: Rescheduling a Live Conversation
Feature Spotlight: Rescheduling a Live Conversation
Attend this live best practices Q&A session to discuss rescheduling a Live Conversation.
Feature SpotlightRun a Live Conversation
Remote Testing
Remote Testing
Learn the fundamentals of remote testing and how it can help you gain customer insights.
9 min
BeginnerIntermediateLearn about Research
Introduction to Quick Answers
Introduction to Quick Answers
Attend this live training event to learn how to launch tests using Quick Answers and when they should be utilized.
Product ManagerMarketerRun an Unmoderated TestImprove Team Efficiency
Running Benchmarks
Running Benchmarks
Learn about running benchmarks so that you can continuously measure your user experience.
16 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherExperiencedIntermediateManagerLearn about ResearchImprove Team Efficiency
Course 4: Setting up Your Test in the Platform
Course 4: Setting up Your Test in the Platform
Learn how to both set up a test with this hands-on course and the UserTesting platform's key features and capabilities.
51 min
Getting StartedDesignerInsight CoreUser ResearcherBeginnerRun a Live ConversationRun an Unmoderated Test
Course 5: Analysis and Insights in the Platform
Course 5: Analysis and Insights in the Platform
Learn how to document findings and share results to tell a compelling customer-experience story.
25 min
Getting StartedDesignerInsight CoreUser ResearcherBeginnerPull Insights
Best Practices for Screeners
Best Practices for Screeners
Learn techniques for writing screeners for your test.
12 min
Product ManagerMarketerDesignerInsight CoreProduct InsightPlatform QuickTipsBeginnerExperiencedIntermediateMarketing InsightFind Participants
Finding the Right Participants
Finding the Right Participants
Learn how to find and recruit participants who will get you the actionable insights you need.
26 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediateManagerFind Participants
Results from Quick Answers Tests
Results from Quick Answers Tests
Learn about the results you see from a Quick Answers test.
4 min
Product ManagerMarketerDesignerBeginnerPull Insights
How to Use Workspaces
How to Use Workspaces
Learn the fundamentals of using workspaces to organize your tests and your team.
12 min
Insight CoreExperiencedIntermediateManagerAccount ManagementImprove Team Efficiency
How to Use Saved Test Plans
How to Use Saved Test Plans
Learn how how to save your test plan as a template.
7 min
MarketerInsight CoreUser ResearcherExperiencedIntermediateManagerRun an Unmoderated TestImprove Team Efficiency
Mobile Testing
Mobile Testing
Why and how to test experiences on mobile devices
10 min
Product ManagerDesignerInsight CoreUser ResearcherBeginnerExperiencedIntermediateRun a Live ConversationRun an Unmoderated Test
How to Use the Live Conversation Function in the Platform
How to Use the Live Conversation Function in the Platform
Learn how Live Conversation interviews work within the UserTesting platform.
13 min
Product ManagerMarketerDesignerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherBeginnerIntermediateMarketing InsightRun a Live Conversation
How to Update Live Conversation Availability
How to Update Live Conversation Availability
Learn how to change your availability for Live Conversation interviews, even after you've set up an initial schedule.
4 min
Product ManagerMarketerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherExperiencedIntermediateRun a Live Conversation
Master Class: Participant Screening
Master Class: Participant Screening
Learn tips and techniques for getting the most value out of features designed help you find participants for your test.
32 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherExperiencedIntermediateMarketing InsightFind Participants
Master Class: Expedited Analysis
Master Class: Expedited Analysis
Learn tips and techniques for getting the most value out of the results of your test.
36 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherExperiencedIntermediatePull InsightsShare Insights
Using My Recruit
Using My Recruit
Learn how to use My Recruit to invite your own panel of participants to your tests.
26 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherExperiencedIntermediateManagerMarketing InsightFind Participants
Claim Your Badge: Find the Right Participants
Claim Your Badge: Find the Right Participants
Complete all the courses in this learning path and get a CommUnity badge.
1 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerMarketing InsightFind Participants
Claim Your Badge: Prototype Testing
Claim Your Badge: Prototype Testing
Complete all the courses in this learning path and get a CommUnity badge.
1 min
Product ManagerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedMarketing InsightRun a Live ConversationRun an Unmoderated TestImprove Team Efficiency
Claim Your Badge: Platform Master Class
Claim Your Badge: Platform Master Class
Complete all the courses in this learning path and get a CommUnity badge.
1 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherExperiencedFind ParticipantsRun an Unmoderated TestPull InsightsShare Insights
Deciding What Research to Do
Deciding What Research to Do
Considerations when deciding what research approach works best for a particular situation
27 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherBeginnerIntermediateManagerLearn about Research
How to Use the Jira Integration
How to Use the Jira Integration
Learn about how UserTesting and Jira integrate together.
6 min
Product ManagerDesignerInsight CoreProduct InsightUser ResearcherExperiencedManagerPull InsightsShare InsightsImprove Team Efficiency
Introduction to the UserTesting University
Introduction to the UserTesting University
Get a quick overview of the UserTesting University.
4 min
Product ManagerMarketerDesignerUser ResearcherBeginnerIntermediateManagerImprove Team Efficiency
How to Use Multiple and Saved Audiences
How to Use Multiple and Saved Audiences
Learn tips for saving audiences and including multiple audiences in one test.
6 min
Insight CoreUser ResearcherBeginnerExperiencedIntermediateFind Participants
How to Use the Export to Excel feature
How to Use the Export to Excel feature
Learn tips and techniques for using the Export to Excel feature
5 min
MarketerInsight CoreUser ResearcherBeginnerIntermediatePull Insights
Mobile App Testing
Mobile App Testing
Attend this live training event to learn more about mobile app testing in the UserTesting Platform: including third-party tools for prototyping, and tips and best practices for mobile research.
Research MethodologiesBeginnerIntermediateLive TrainingRun an Unmoderated Test
Comparison Testing
Comparison Testing
Master key strategies and best practices for comparing two or more designs, concepts, and websites.
13 min
Product ManagerResearch MethodologiesMarketerDesignerResearch BasicsUser ResearcherExperiencedIntermediateRun a Live ConversationLearn about ResearchRun an Unmoderated Test
Feature Spotlight: Image Hosting
Feature Spotlight: Image Hosting
Attend this live best practices Q&A session to discuss using image hosting and incorporating image tasks into your test plan.
Live TrainingFeature Spotlight
Testing Your Test (Dry Runs and Pilot Tests)
Testing Your Test (Dry Runs and Pilot Tests)
This live training event will help you know what to look for when you a pilot your test, so that you can iterate on it and get the best feedback possible from your participants.
Live TrainingRunning Tests
How to Create Highlight Reels
How to Create Highlight Reels
Learn how to create highlight reels of key moments from your tests.
10 min
MarketerDesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerIntermediatePull InsightsShare Insights
Convincing Others to Do Research
Convincing Others to Do Research
Help champion human insights across your organization by showing the value of connecting with customers at every stage.
14 min
Research MethodologiesIntermediateManagerLearn about Research
Understanding the UserTesting Panel
Understanding the UserTesting Panel
This course helps you determine whether your participants are on the UserTesting panel.
8 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerIntermediateManagerMarketing InsightFind Participants
Making Sure Your Messaging Lands
Making Sure Your Messaging Lands
This live training event will help you learn best practices for getting feedback on your messaging, such as taglines, or email subject lines..
How to Test Prototypes
How to Test Prototypes
Learn key strategies for getting feedback on prototypes quickly.
17 min
Product ManagerDesignerInsight CoreUser ResearcherExperiencedIntermediateRun a Live ConversationRun an Unmoderated Test
Discovery Interviews
Discovery Interviews
Learn about discovery interviews and how to conduct them.
22 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherIntermediateRun a Live ConversationRun an Unmoderated Test
How to Use Prototype Hosting
How to Use Prototype Hosting
Learn how to provide access to your prototype by having UserTesting host it when running tests in Insight Core.
4 min
DesignerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediateRun an Unmoderated Test
Best Practices for Writing a Test Plan
Best Practices for Writing a Test Plan
Attend this live training session to learn best practices for writing a test plan.
Product ManagerDesignerBeginnerExperiencedIntermediateLive TrainingRunning TestsRun an Unmoderated Test
Managing Test Length
Managing Test Length
Attend this live training to learn how to keep your test plan concise and understand how this improves the quality of your results.
Getting StartedInsight CoreExperiencedRunning TestsRun a Live ConversationRun an Unmoderated Test
Quickly Pulling Insights from Your Test
Quickly Pulling Insights from Your Test
Attend this live training session to learn ways to move quickly from data to insights.
Product ManagerMarketerDesignerInsight CoreUser ResearcherBeginnerExperiencedIntermediateLive TrainingPull Insights
How to Use the Other Requirements Filter Option
How to Use the Other Requirements Filter Option
Learn how to use the Other requirements filter option to alert potential participants of specific requirements for your test.
5 min
Get the Most Out of My Recruit
Get the Most Out of My Recruit
This live training event will help you identify when and how to use My Recruit, as well as best practices for getting the most out of your My Recruit tests.
Getting StartedResearch BasicsInsight CoreExperiencedRunning TestsFind Participants
Claim Your Badge: Get Started with UserTesting
Claim Your Badge: Get Started with UserTesting
Complete all the courses in this section and get a CommUnity badge.
1 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherBeginnerFind ParticipantsLearn about ResearchRun an Unmoderated TestPull InsightsShare Insights
Claim Your Badge: UserTesting for Marketers and Content Creators
Claim Your Badge: UserTesting for Marketers and Content Creators
Complete all the courses in this section and get a CommUnity badge.
1 min
MarketerBeginnerMarketing InsightFind ParticipantsRun a Live ConversationLearn about ResearchRun an Unmoderated TestPull Insights
Claim Your Badge: UserTesting for Product Managers and Product Dev Teams
Claim Your Badge: UserTesting for Product Managers and Product Dev Teams
Complete all the courses in this section and get a CommUnity badge.
1 min
Product ManagerProduct InsightBeginnerFind ParticipantsRun a Live ConversationLearn about ResearchRun an Unmoderated TestShare Insights
CommUnity Events
CommUnity Events
View topics from the CommUnity.
158 min
Product ManagerMarketerDesignerUser ResearcherBeginnerExperienced
Testing Transactions
Testing Transactions
This live training event will help you learn best practices for when you need feedback on your purchasing or other transactional processes.
Product ManagerResearch MethodologiesIntermediateLive TrainingRun an Unmoderated Test
Testing in Languages Other than English
Testing in Languages Other than English
Attend this live training event to discuss strategies and best practices for testing with international participants or in languages other than English.
Live TrainingFind ParticipantsRun a Live ConversationRun an Unmoderated Test
Measuring the Success of Your Testing Program
Measuring the Success of Your Testing Program
Learn strategies for evaluating whether you are running the right tests, and for determining the overall success of your program.
25 min
User ResearcherBeginnerExperiencedIntermediateManagerLearn about ResearchImprove Team Efficiency
Using the UserTesting CommUnity
Using the UserTesting CommUnity
Learn about the features of the UserTesting CommUnity and how to use it to connect with your peers.
17 min
BeginnerExperiencedLearn about ResearchImprove Team Efficiency
Claim Your Badge: Running Moderated Tests
Claim Your Badge: Running Moderated Tests
Complete all the courses in this learning path and get a CommUnity badge.
1 min
Claim Your Badge: Information Architecture
Claim Your Badge: Information Architecture
Complete all the courses in this learning path and get a CommUnity badge.
1 min
Claim Your Badge: Evangelizing Research
Claim Your Badge: Evangelizing Research
Complete all the courses in this learning path and get a CommUnity badge.
1 min
Course 1: The Basics
Course 1: The Basics
Get familiar with the UserTesting platform and learn about key concepts and terms.
22 min
Getting StartedInsight CoreUser ResearcherBeginner
Course 2: Planning Research
Course 2: Planning Research
Learn best practices for prioritizing and planning efficient, effective research studies.
43 min
Getting StartedInsight CoreUser ResearcherBeginner
Use Cases in the UserTesting Platform
Use Cases in the UserTesting Platform
Learn about ways to collect insights and the UserTesting features that support each case.
36 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediateManagerMarketing InsightLearn about Research
Course 1: Identifying Your Ideal Audience
Course 1: Identifying Your Ideal Audience
Start here to learn the basics of selecting your ideal test participant.
16 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediateFind Participants
Course 2: Exercise—Identifying Your Audience
Course 2: Exercise—Identifying Your Audience
Practice identifying key criteria for your audience.
11 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediateFind Participants
Course 3: Leveraging the UserTesting Panel
Course 3: Leveraging the UserTesting Panel
Learn how to find your ideal testers on the UserTesting Panel.
12 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediateFind Participants
Feature Spotlight: 5-Second Test
Feature Spotlight: 5-Second Test
Attend this live best practices Q&A session to learn why and how to use the 5-second test.
Insight CoreBeginnerRun an Unmoderated Test
Course 5: UserTesting Panel Features and Tips
Course 5: UserTesting Panel Features and Tips
Learn how to get the most out of the Panel with advanced features and tips.
8 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreBeginnerIntermediateFind Participants
Course 6: Introduction to My Recruit
Course 6: Introduction to My Recruit
Learn how to invite your own group of testers with My Recruit.
11 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediateFind Participants
Course 7: Review—Find the Right Participants
Course 7: Review—Find the Right Participants
Review everything covered in this learning path.
6 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediateFind Participants
Course 1: Introduction to Prototype Testing
Course 1: Introduction to Prototype Testing
Get familiar with prototype testing including a general overview and ways to test within the UserTesting platform.
4 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Course 2: Structuring a Test
Course 2: Structuring a Test
Learn how to effectively structure your tests for the best results.
15 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Course 3: Exercise—Structuring a Test
Course 3: Exercise—Structuring a Test
Practice structuring your test.
11 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Feature Spotlight: Using Balanced Comparison
Feature Spotlight: Using Balanced Comparison
Attend this live best practices Q&A session to learn how to use Balanced Comparison.
DesignerInsight CoreBeginnerFeature SpotlightRun an Unmoderated Test
Course 5: Comparing Two or More Prototypes
Course 5: Comparing Two or More Prototypes
Learn how to compare two or more versions of your prototype.
11 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Course 6: Exercise—Building a Prototype Test in UserTesting
Course 6: Exercise—Building a Prototype Test in UserTesting
Practice building out a prototype test.
19 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Course 7: Introduction to Mobile Prototype Testing
Course 7: Introduction to Mobile Prototype Testing
Learn the basics of testing prototypes on mobile devices.
7 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Course 8: Review—Prototype Testing
Course 8: Review—Prototype Testing
Review everything covered in this learning path.
6 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Using My Panel (live)
Using My Panel (live)
Attend this live training session to learn how to use the My Panel feature.
Live Training
Big Data and Empathy
Big Data and Empathy
Attend this live training session to learn how to combine quantitative and qualitative research.
How to Test Purchase Transactions
How to Test Purchase Transactions
Learn the approaches available for testing purchase transactions in the UserTesting platform.
14 min
Product ManagerDesignerInsight CoreUser ResearcherExperiencedIntermediateRun a Live ConversationRun an Unmoderated Test
Feature Spotlight: Using Multiple Audiences
Feature Spotlight: Using Multiple Audiences
Attend this live best practices Q&A session to learn how and when to use multiple audiences in your tests.
MarketerInsight CoreBeginner
Testing Physical Products
Testing Physical Products
Learn about how to test user experiences associated with physical products.
17 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherExperiencedRun a Live ConversationRun an Unmoderated Test
How to Use Saved Screeners
How to Use Saved Screeners
Learn how to save time when creating tests by using saved screeners.
6 min
MarketerInsight CoreUser ResearcherExperiencedIntermediateManagerFind ParticipantsImprove Team Efficiency
How to Use the Message Center
How to Use the Message Center
Learn tips for using the Message Center to communicate with participants on the UserTesting Panel.
6 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherExperiencedMarketing InsightFind ParticipantsPull InsightsImprove Team Efficiency
Using UserTesting Metrics
Using UserTesting Metrics
Quickly identify and uncover key insights by learning how to take advantage of UserTesting's Metrics.
14 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherExperiencedIntermediatePull Insights
Feature Spotlight: Managing Saved Audiences
Feature Spotlight: Managing Saved Audiences
Attend this live best practices Q&A session to understand best practices for saving and reusing audiences.
Communicating Findings in a Compelling Way
Communicating Findings in a Compelling Way
Learn strategies for effectively communicating insights from your tests.
23 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherBeginnerExperiencedIntermediateManagerMarketing InsightShare Insights
Introduction to Designing Information Architecture
Introduction to Designing Information Architecture
This live training event will help you learn about Information Architecture, which is the blueprint for how your content is organized in your site or app.
Research MethodologiesExperiencedInformation ArchitectureLearn about Research
Testing your Holiday Shopping Experience
Testing your Holiday Shopping Experience
This live training event will inspire you with research options and help you plan for testing the holiday shopping experience of your customers.
MarketerLive TrainingRunning TestsRun an Unmoderated Test
Feature Spotlight: Tagging
Feature Spotlight: Tagging
Attend this live best practices Q&A session to learn how and why to use tags when annotating your sessions.
Live TrainingFeature Spotlight
Improv for Business
Improv for Business
Attend this live, interactive class to find out how improv can improve your business skills.
BeginnerLive TrainingRun a Live ConversationImprove Team Efficiency
Product Updates
Product Updates
Learn about the latest product updates and feature releases.
10 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedManagerMarketing InsightFind ParticipantsRun a Live ConversationLearn about ResearchRun an Unmoderated TestPull InsightsShare InsightsImprove Team Efficiency
How to Use the Five-Second Test
How to Use the Five-Second Test
Get insights into initial reactions to your design via the five-second test.
4 min
DesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediateRun an Unmoderated Test
Running a Usability Test
Running a Usability Test
Learn best practices for running tests to evaluate your designs.
41 min
Product ManagerDesignerUser ResearcherBeginnerIntermediateRun a Live ConversationRun an Unmoderated Test
Feature Spotlight: Live Conversation Advanced Features
Feature Spotlight: Live Conversation Advanced Features
This live training event will help you learn how to get the most out of Live Conversation.
Overview of the UserTesting Platform
Overview of the UserTesting Platform
Get a quick overview of the solution UserTesting offers.
10 min
Insight CoreProduct InsightBeginner
How to Use Saved Panels
How to Use Saved Panels
Learn how to direct tests to UserTesting panelists that you have pre-identified.
5 min
MarketerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediateManagerFind ParticipantsImprove Team Efficiency
Claim Your Badge: Foundations of Qualitative Research
Claim Your Badge: Foundations of Qualitative Research
Complete all the courses in this learning path and get a CommUnity badge.
1 min
Running a Diary Study with UserTesting
Running a Diary Study with UserTesting
Learn best practices for running studies that contain multiple touchpoints for each participant.
27 min
Research MethodologiesInsight CoreUser ResearcherExperiencedFind ParticipantsRun a Live ConversationRun an Unmoderated Test
How to Switch Between My Recruit and the UserTesting Panel
How to Switch Between My Recruit and the UserTesting Panel
Change a My Recruit test to use the UserTesting panel and vice versa.
6 min
DesignerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediateFind ParticipantsRun an Unmoderated Test
Learn to Use Live Conversation
Learn to Use Live Conversation
Attend this live training session to learn how to use the Live Conversation feature.
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerLive TrainingRun a Live Conversation
Plan a Great Test
Plan a Great Test
Attend this live training session to learn how to plan a test and define the goals for your test.
Product ManagerDesignerResearch BasicsBeginnerLive TrainingManagerRunning TestsRun an Unmoderated Test
How to Rate Participants
How to Rate Participants
Learn how to rate participants from the UserTesting panel and provide them feedback.
6 min
MarketerDesignerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediateMarketing InsightFind Participants
Course 6: Sharing Insights
Course 6: Sharing Insights
Learn strategies for effectively communicating insights from your tests.
19 min
Insight CoreUser ResearcherBeginnerShare Insights
Card Sorting
Card Sorting
Learn about card-sorting activities and how to conduct them.
35 min
Research MethodologiesUser ResearcherExperiencedIntermediateRun an Unmoderated Test
Feature Spotlight: Rating Participants
Feature Spotlight: Rating Participants
Attend this live best practices Q&A session to learn how and why to rate your test participants.
Insight CoreBeginnerMarketing InsightFeature SpotlightratingFind Participants
How to Use the Adobe XD Plugin
How to Use the Adobe XD Plugin
Learn how to use the Adobe XD Quick Answer plugin from UserTesting.
7 min
Product ManagerDesignerUser ResearcherBeginnerExperiencedRun an Unmoderated TestImprove Team Efficiency
First-click Testing
First-click Testing
Learn about first-click tests and how to conduct them.
27 min
Product ManagerResearch MethodologiesDesignerUser ResearcherExperiencedIntermediateRun an Unmoderated Test
Webinar Recordings
Webinar Recordings
View recordings from Webinars that highlight some key user research topics.
189 min
Product ManagerMarketerDesignerUser ResearcherBeginnerExperiencedManagerLearn about ResearchShare InsightsImprove Team Efficiency
Top Use Cases for Every Product Problem
Top Use Cases for Every Product Problem
This live training event will discuss different use cases for research that can be conducted in the UserTesting Platform.
Research MethodologiesLive Training
Using My Panel
Using My Panel
Learn about the My Panel feature and how to utilize it to test participants.
16 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherExperiencedManagerFind ParticipantsImprove Team Efficiency
Introduction to Information Architecture (IA)
Introduction to Information Architecture (IA)
Learn the fundamentals of organizing your content and collecting feedback on that organization.
12 min
Product ManagerDesignerUser ResearcherExperiencedLearn about ResearchRun an Unmoderated Test
Feature Spotlight: Creating Highlight Reels
Feature Spotlight: Creating Highlight Reels
Attend this live best practices Q&A session to learn how to make compelling highlight reels.
Insight CoreBeginnerFeature SpotlightPull Insights
Pulling Insights from Your Tests
Pulling Insights from Your Tests
Learn effective ways to move quickly from test results to actionable insights.
20 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherBeginnerExperiencedIntermediatePull Insights
Instilling a Qualitative Mindset
Instilling a Qualitative Mindset
Learn foundational details and best practices for conducting qualitative testing.
18 min
Product ManagerMarketerDesignerIntermediateManagerLearn about ResearchShare Insights
Running a Card Sort
Running a Card Sort
This live training event will discuss the process of running a card sort study on the UserTesting platform, how to analyze the results, and typical use cases.
Research MethodologiesExperiencedIntermediateInformation ArchitectureRun an Unmoderated Test
Integrating UserTesting with Your Other Tools
Integrating UserTesting with Your Other Tools
This live training event will show you how to get the most out of the available UserTesting integrations, including Jira and Adobe XD.
Live TrainingImprove Team Efficiency
What and Why of Qualitative Testing
What and Why of Qualitative Testing
This live training event will help you learn best practices on executing a qualitative approach, and provides guidance for communicating the qualitative mindset to other team members.
Research BasicsLive TrainingLearn about Research
Course 3: Finding the Right Participants
Course 3: Finding the Right Participants
Learn how to identify and screen for ideal test participants.
28 min
Getting StartedInsight CoreUser ResearcherBeginner
Tree Testing
Tree Testing
Learn about tree testing and how to conduct tree testing activities.
35 min
Research MethodologiesUser ResearcherExperiencedIntermediateRun an Unmoderated Test
Running a Tree Test
Running a Tree Test
This live training event will discuss the process of running a tree test on the UserTesting platform, how to analyze the results, and typical use cases.
Research MethodologiesIntermediateLive TrainingInformation Architecture
Feature Spotlight: Manage Saved Screeners
Feature Spotlight: Manage Saved Screeners
Attend this live best practices Q&A session to discuss managing saved screeners.
Insight CoreBeginnerFeature SpotlightFind Participants
Feature Spotlight: Live Conversation Calendar Integration
Feature Spotlight: Live Conversation Calendar Integration
Attend this live best practices Q&A session to learn how and why to use the calendar integration to manage your Live Conversation sessions.
Live TrainingFeature Spotlight
Real.Human.Insight.
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