Participants showing their face during recorded (unmoderated) sessions 1 min
Which feature to use: Camera Task Section or Participant View 1 min
Screening for participants willing to turn on cameras 1 min
Course feedback 1 min
Resources and next steps 1 min
Participant Sharing Camera View
Learn about options for having participants turn on their smartphone camera or webcam.
In this course, we walk through features that allows participants to turn on their cameras during unmoderated tests.
Note that during Live Conversations sessions, the participant's camera will be turned on by default.
During your user research, you may want to see the participant's face so that you can see their reactions and facial expressions as they answer questions.
- Videos of participants can help build empathy among your team
- While watching videos, you may observe body language that helps inform the insights you are collecting
- A participant may make hand gestures or show an item that gives you context beyond their spoken word.
Also, in certain situations, it may make sense to capture the participant's face or their environment during a recorded test. For example, you may want to see the participant's environment in order to:
- Understand their working conditions
- See the location of particular items, such as their TV, smartspeaker, or thermostat
- Allow them to show you some tool they use to accomplish a specific task.