Running a Diary Study with Insight Core

Running a Diary Study with Insight Core

Learn best practices for running a study that includes multiple touchpoints for each participant.

About this course

Diary studies, also called longitudinal studies, are projects that involve multiple touchpoints, over time, with the same person. The goal of this activity is to understand how the experience with the software changes over time. For example, you may want to understand the first-time user experience throughout all stages of that experience—from when the user initially loads the software through the ensuing days and weeks of using (or not using) it.

Diary studies are different from iterative research. Diary studies are used to research one experience that spans a period of time, whereas iterative research is used to evaluate the same experience over multiple iterations of the design.

In this course, we discuss planning your diary study, finding and managing participants, and conducting the study, as well as best practices.

Curriculum26 min

  • Introduction to diary studies 2 min
  • Planning a diary study 5 min
  • Finding and managing participants 7 min
  • Conducting the diary study 5 min
  • Best practices for your first diary study with Insight Core 3 min
  • Frequently asked questions 2 min
  • Course feedback 1 min
  • Resources and next steps 1 min

About this course

Diary studies, also called longitudinal studies, are projects that involve multiple touchpoints, over time, with the same person. The goal of this activity is to understand how the experience with the software changes over time. For example, you may want to understand the first-time user experience throughout all stages of that experience—from when the user initially loads the software through the ensuing days and weeks of using (or not using) it.

Diary studies are different from iterative research. Diary studies are used to research one experience that spans a period of time, whereas iterative research is used to evaluate the same experience over multiple iterations of the design.

In this course, we discuss planning your diary study, finding and managing participants, and conducting the study, as well as best practices.

Curriculum26 min

  • Introduction to diary studies 2 min
  • Planning a diary study 5 min
  • Finding and managing participants 7 min
  • Conducting the diary study 5 min
  • Best practices for your first diary study with Insight Core 3 min
  • Frequently asked questions 2 min
  • Course feedback 1 min
  • Resources and next steps 1 min