Running a Diary Study

Running a Diary Study

Learn best practices for running a study that includes multiple touchpoints for each participant.

About this course

Diary studies, also called longitudinal studies, are projects that involve multiple touchpoints over time with the same person. The goal of this activity is to understand how the experience with the software changes during that period of time. For example, you may want to understand the experience of a first-time user throughout every stage of that experience—from when the user initially loads the software all the way through the ensuing days and weeks of using (or not using) it.

Diary studies are different from iterative research. Diary studies are used to research one experience that spans a period of time, whereas iterative research is used to evaluate the same experience over multiple iterations of the design.

In this course, we discuss planning your diary study, finding and managing participants, conducting the study, and other best practices.

Curriculum26 min

  • Introduction to diary studies 2 min
  • Planning a diary study 5 min
  • Finding and managing participants 7 min
  • Conducting the diary study 5 min
  • Best practices for your first diary study 3 min
  • Frequently asked questions 2 min
  • Course feedback 1 min
  • Resources and next steps 1 min

About this course

Diary studies, also called longitudinal studies, are projects that involve multiple touchpoints over time with the same person. The goal of this activity is to understand how the experience with the software changes during that period of time. For example, you may want to understand the experience of a first-time user throughout every stage of that experience—from when the user initially loads the software all the way through the ensuing days and weeks of using (or not using) it.

Diary studies are different from iterative research. Diary studies are used to research one experience that spans a period of time, whereas iterative research is used to evaluate the same experience over multiple iterations of the design.

In this course, we discuss planning your diary study, finding and managing participants, conducting the study, and other best practices.

Curriculum26 min

  • Introduction to diary studies 2 min
  • Planning a diary study 5 min
  • Finding and managing participants 7 min
  • Conducting the diary study 5 min
  • Best practices for your first diary study 3 min
  • Frequently asked questions 2 min
  • Course feedback 1 min
  • Resources and next steps 1 min
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