Running a Usability Test

Running a Usability Test

Learn best practices for running tests to evaluate your designs.

About this course

The longer you wait to find and fix usability issues, the more time and resources will be required to make those fixes.

Updating a mockup design takes less effort than changing a semi-functional prototype. And updating a prototype takes less effort than updating working code, especially doing so after the code has been released.

Therefore, you want to test your design early and throughout the development lifecycle.

We also discuss structuring your usability tests, writing good test questions, and establishing/using standard usability measurements.

Curriculum41 min

  • When to run a usability test 3 min
  • Flow of a usability test 3 min
  • Usability tests during live interviews versus recorded tests 4 min
  • Core usability tasks 6 min
  • Avoiding bias 2 min
  • Writing tasks for a recorded unmoderated test 3 min
  • Verifying task success 3 min
  • Breaking up complex tasks 2 min
  • Direct tasks versus free exploration tasks 3 min
  • Presenting tasks that are known to be challenging 2 min
  • Practical exercises 4 min
  • Standard usability measurement: SUS 1 min
  • Standard usability measurement: SUPR-Q 1 min
  • Standard Usability Measurement: SEQ 1 min
  • Standard usability measurement: NPS 1 min
  • Course feedback 1 min
  • Resources and next steps 1 min

About this course

The longer you wait to find and fix usability issues, the more time and resources will be required to make those fixes.

Updating a mockup design takes less effort than changing a semi-functional prototype. And updating a prototype takes less effort than updating working code, especially doing so after the code has been released.

Therefore, you want to test your design early and throughout the development lifecycle.

We also discuss structuring your usability tests, writing good test questions, and establishing/using standard usability measurements.

Curriculum41 min

  • When to run a usability test 3 min
  • Flow of a usability test 3 min
  • Usability tests during live interviews versus recorded tests 4 min
  • Core usability tasks 6 min
  • Avoiding bias 2 min
  • Writing tasks for a recorded unmoderated test 3 min
  • Verifying task success 3 min
  • Breaking up complex tasks 2 min
  • Direct tasks versus free exploration tasks 3 min
  • Presenting tasks that are known to be challenging 2 min
  • Practical exercises 4 min
  • Standard usability measurement: SUS 1 min
  • Standard usability measurement: SUPR-Q 1 min
  • Standard Usability Measurement: SEQ 1 min
  • Standard usability measurement: NPS 1 min
  • Course feedback 1 min
  • Resources and next steps 1 min
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