Running a Usability Test

Running a Usability Test

Learn best practices for running tests to evaluate your designs.

About this course

The longer you wait to find and fix usability issues, the higher the time and resource requirements will be to make those fixes.

Updating a mockup design takes less effort than changing a semi-functional prototype. And updating a prototype takes less effort than updating working code -- especially working code after it has been released.

Therefore, you want to test your design early -- and often-- throughout the development lifecycle.

In this course, we discuss structuring your usability tests, writing good test questions, and standard usability measurements.

Curriculum41 min

  • When to run usability tests 3 min
  • Flow of a usability test 3 min
  • Usability tests during live interviews versus recorded tests 4 min
  • Core usability tasks 6 min
  • Avoiding bias 2 min
  • Writing tasks for a recorded unmoderated test 3 min
  • Verifying task success 3 min
  • Breaking up complex tasks 2 min
  • Direct tasks versus free exploration tasks 3 min
  • Presenting tasks that are known to be challenging 2 min
  • Practical exercises 4 min
  • Standard usability measurement: SUS 1 min
  • Standard usability measurement: SUPR-Q 1 min
  • Standard Usability Measurement: SEQ 1 min
  • Standard usability measurement: NPS 1 min
  • Course feedback 1 min
  • Resources and next steps 1 min

About this course

The longer you wait to find and fix usability issues, the higher the time and resource requirements will be to make those fixes.

Updating a mockup design takes less effort than changing a semi-functional prototype. And updating a prototype takes less effort than updating working code -- especially working code after it has been released.

Therefore, you want to test your design early -- and often-- throughout the development lifecycle.

In this course, we discuss structuring your usability tests, writing good test questions, and standard usability measurements.

Curriculum41 min

  • When to run usability tests 3 min
  • Flow of a usability test 3 min
  • Usability tests during live interviews versus recorded tests 4 min
  • Core usability tasks 6 min
  • Avoiding bias 2 min
  • Writing tasks for a recorded unmoderated test 3 min
  • Verifying task success 3 min
  • Breaking up complex tasks 2 min
  • Direct tasks versus free exploration tasks 3 min
  • Presenting tasks that are known to be challenging 2 min
  • Practical exercises 4 min
  • Standard usability measurement: SUS 1 min
  • Standard usability measurement: SUPR-Q 1 min
  • Standard Usability Measurement: SEQ 1 min
  • Standard usability measurement: NPS 1 min
  • Course feedback 1 min
  • Resources and next steps 1 min