Build Your Foundation: Find the Right Participants
Meaningful insights begin with choosing the right participants for your research. This seven-course learning path will guide you through identifying and screening for the ideal people to take your test. You should be able to complete this learning path in about 90 minutes.
Course 1: Identifying Your Ideal Audience
Start here to learn the basics of selecting your ideal test participant.
16 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediateFind Participants
Course 2: Exercise—Identifying Your Audience
Practice identifying key criteria for your audience.
11 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediateFind Participants
Course 3: Leveraging the UserTesting Panel
Learn how to find your ideal testers on the UserTesting Panel.
12 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediateFind Participants
Course 4: Exercise—Leveraging the UserTesting Panel
Practice finding your ideal testers on the UserTesting Panel.
11 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediateFind Participants
Course 5: UserTesting Panel Features and Tips
Learn how to get the most out of the Panel with advanced features and tips.
8 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreBeginnerIntermediateFind Participants
Course 6: Introduction to My Recruit
Learn how to invite your own group of testers with My Recruit.
11 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediateFind Participants
Course 7: Review—Find the Right Participants
Review everything covered in this learning path.
6 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediateFind Participants
Course 4: Setting Up Your Test in Insight Core
Learn how to use Insight Core with this hands-on course to learn its key features and capabilities.
54 min
Getting StartedDesignerInsight CoreUser ResearcherBeginnerRun a Live ConversationRun an Unmoderated Test
Course 5: Insight Core Analysis and Insights
Learn how to interpret and share results from Insight Core to tell a compelling customer-experience story.
25 min
Getting StartedDesignerInsight CoreUser ResearcherBeginnerPull Insights
Best Practices for Screeners
Learn techniques for writing screeners for your test.
7 min
Product ManagerMarketerDesignerInsight CoreProduct InsightPlatform QuickTipsBeginnerExperiencedIntermediateMarketing InsightFind Participants
Finding the Right Participants
Learn how to find and recruit participants who will get you the actionable insights you need.
22 min
Product ManagerMarketerDesignerResearch BasicsInsight CoreUser ResearcherBeginnerIntermediateManagerFind Participants
Comparison Testing
Master key strategies and best practices for comparing two or more designs, concepts, or websites with users.
13 min
Product ManagerResearch MethodologiesMarketerDesignerResearch BasicsUser ResearcherExperiencedIntermediateRun a Live ConversationLearn about ResearchRun an Unmoderated Test
Conducting Effective Interviews
Learn how to get the most out of your customer interviews with these tips and best practices.
46 min
Product ManagerResearch MethodologiesMarketerDesignerResearch BasicsUser ResearcherIntermediateRun a Live Conversation
How to Switch Between My Recruit and the UserTesting Panel
Change a My Recruit test to use the UserTesting panel and vice versa in the Insight Core platform.
6 min
DesignerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediateFind ParticipantsRun an Unmoderated Test
Numbers and Narratives
Learn how to effectively leverage both quantitative and qualitative insights from your studies.
11 min
Product ManagerMarketerResearch BasicsBeginnerIntermediateManagerLearn about ResearchShare Insights
How Many Participants Should Be Included in a Test?
This course provides guidelines for the number of participants to include in a test, as well as considerations for determining whether that number is right for your test.
6 min
Product ManagerResearch MethodologiesMarketerDesignerResearch BasicsUser ResearcherBeginnerIntermediateManager
How to Specify Participants
Learn how to point your test to specific UserTesting panelists.
5 min
DesignerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediateFind Participants
How to Use Balanced Comparison
Test two different designs by using the Balanced Comparison function in Insight Core.
7 min
MarketerDesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediateRun an Unmoderated Test
How to Use Test Plan Templates in Insight Core
Learn what test plan templates are available in Insight Core and get started using them.
6 min
Insight CorePlatform QuickTipsUser ResearcherBeginnerIntermediateRun an Unmoderated TestImprove Team Efficiency
How to Create from an Existing Test in Insight Core
Learn how to leverage an existing test or a test draft when creating a new test in Insight Core.
5 min
DesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediateRun an Unmoderated Test
How to Use the Live Conversation Function in the Platform
Learn how Live Conversation interviews work within the UserTesting platform.
15 min
Product ManagerMarketerDesignerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherBeginnerIntermediateMarketing InsightRun a Live Conversation
How to Update Live Conversation Availability
Learn how to change your availability for Live Conversation interviews, even after you've set up an initial schedule.
6 min
Product ManagerMarketerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherExperiencedIntermediateRun a Live Conversation
How to Structure Your Tests
Learn how to effectively structure and organize your tests in Insight Core for actionable insights
18 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Using Templates
Learn how to get faster feedback by leveraging UserTesting's pre-made templates—or your own templates—in Insight Core.
11 min
Insight CoreUser ResearcherIntermediateRun an Unmoderated Test
Course 4: Product Insight Analysis and Insights
Learn how to interpret and share results from Product Insight to tell a compelling customer-experience story.
22 min
Getting StartedProduct ManagerDesignerProduct InsightBeginnerPull Insights
Course 3: Setting Up Your Test in Product Insight
Learn how to use Product Insight with this hands-on course to learn its key features and capabilities.
56 min
Getting StartedProduct ManagerDesignerProduct InsightBeginnerRun a Live ConversationRun an Unmoderated Test
Convincing Others to Do Research
Help champion human insights across your organization by showing the value of connecting with customers at every stage.
14 min
Research MethodologiesIntermediateManagerLearn about Research
Understanding the UserTesting Panel
Determining if your participants are on the UserTesting panel.
4 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerIntermediateManagerMarketing InsightFind Participants
How to Test Prototypes
Learn key strategies for getting fast feedback on prototypes.
19 min
Product ManagerDesignerInsight CoreUser ResearcherExperiencedIntermediateRun a Live ConversationRun an Unmoderated Test
How to Use Prototype Hosting
Learn how to provide access to your prototype by having UserTesting host it when running tests in Insight Core.
4 min
DesignerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediateRun an Unmoderated Test
Using UserTesting Metrics
Quickly identify and uncover key insights by learning how to take advantage of UserTesting's Metrics.
15 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherExperiencedIntermediatePull Insights
Running Effective Live Conversation Interviews
Learn how to effectively conduct customer interviews with UserTesting's powerful live interview tool.
27 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediateMarketing InsightRun a Live Conversation
Using My Recruit
Learn how to use My Recruit to invite your own panel of participants to your tests.
29 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherExperiencedIntermediateManagerMarketing InsightFind Participants
Deciding What Research to Do
Considerations when deciding what research approach works best for a particular situation
27 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherBeginnerIntermediateManagerLearn about Research
Pairing Other Research Tools with UserTesting
Guidance on pointing from a UserTesting test to a different research tool
11 min
Product ManagerMarketerDesignerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediateManagerRun an Unmoderated TestImprove Team Efficiency
Define Test Goals
Guidance on defining test goals and the key questions that drive test creation
14 min
Product ManagerMarketerDesignerUser ResearcherIntermediateLearn about Research
Participant Sharing Camera View
Learn how to instruct participants to turn on their cameras
5 min
DesignerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediateRun an Unmoderated Test
Mobile Testing
Why and how to test experiences on mobile devices
10 min
Product ManagerDesignerInsight CoreUser ResearcherBeginnerExperiencedIntermediateRun a Live ConversationRun an Unmoderated Test
Instilling a Qualitative Mindset
Learn foundational details and best practices for conducting qualitative testing.
18 min
Product ManagerMarketerDesignerIntermediateManagerLearn about ResearchShare Insights
The Testing Process
Description of a good testing process to follow
13 min
IntermediateLearn about Research
Managing the Length of Your Test
Learn tips and techniques for managing the length of a session
14 min
DesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediateRun a Live ConversationRun an Unmoderated Test
Testing With Unique Logins
Learn how to run a test that requires each participant to have a unique login
9 min
Product ManagerDesignerInsight CoreUser ResearcherExperiencedIntermediateRun an Unmoderated Test
Running Pilot Tests
Learn tips and techniques for running a pilot test before launching to all your participants
13 min
DesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Discovery Interviews
Learn about discovery interviews and how to conduct them.
22 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherIntermediateRun a Live ConversationRun an Unmoderated Test
Use Cases in the UserTesting Platform
Learn about ways to collect insights and the UserTesting features that support each case.
33 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediateManagerMarketing InsightLearn about Research
Master Class: Participant Screening
Learn tips and techniques for getting the most value out of the features that help you find participants for your test.
32 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherExperiencedIntermediateMarketing InsightFind Participants
Master Class: Test Creation
Learn tips and techniques for getting the most value out of the features for setting up a test.
34 min
Product ManagerMarketerDesignerUser ResearcherExperiencedIntermediateRun an Unmoderated Test
Master Class: Expedited Analysis
Learn tips and techniques for getting the most value out of the results of your test.
35 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherExperiencedIntermediatePull InsightsShare Insights
How to Use Multiple Audiences
Learn tips for efficiently including multiple audiences in one test.
6 min
Insight CoreUser ResearcherBeginnerExperiencedIntermediateFind Participants
How to Use the Excel Export
Learn tips and techniques for using the Excel Export
5 min
MarketerInsight CoreUser ResearcherBeginnerIntermediatePull Insights
How to Test Purchase Transactions
Learn the approaches available to test purchase transactions in the UserTesting platform.
14 min
Product ManagerDesignerInsight CoreUser ResearcherExperiencedIntermediateRun a Live ConversationRun an Unmoderated Test
Protecting Personal Information
Guidelines to prevent recording participants' personally identifiable information
10 min
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerExperiencedIntermediateManagerMarketing InsightFind Participants
How to Use Saved Panels
Learn how to direct tests to UserTesting panelists that you have pre-identified.
5 min
MarketerInsight CorePlatform QuickTipsUser ResearcherExperiencedIntermediateManagerFind ParticipantsImprove Team Efficiency
How to Use the Five Second Test
Get insights into initial reactions to your design via the 5-second test.
4 min
DesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediateRun an Unmoderated Test
How to Create Highlight Reels
Learn how to create highlight reels of key moments from your tests.
10 min
MarketerDesignerInsight CorePlatform QuickTipsUser ResearcherBeginnerIntermediatePull InsightsShare Insights
Card Sorting
Learn about card sorting activities and how to conduct them.
35 min
Research MethodologiesUser ResearcherExperiencedIntermediateRun an Unmoderated Test
Tree Testing
Learn about tree testing activities and how to conduct them.
35 min
Research MethodologiesUser ResearcherExperiencedIntermediateRun an Unmoderated Test
First-click Testing
Learn about first-click tests and how to conduct them.
27 min
Product ManagerResearch MethodologiesDesignerUser ResearcherExperiencedIntermediateRun an Unmoderated Test
Testing Navigation
Learn about evaluating the navigation of your design.
4 min
DesignerUser ResearcherBeginnerExperiencedIntermediateRun an Unmoderated Test
Tips for Using Product Insight
Learn when to use the features of Product Insight to gather the insights needed for your projects.
17 min
Product ManagerProduct InsightExperiencedIntermediateRun a Live ConversationRun an Unmoderated Test
Running a Diary Study with Insight Core
Learn best practices for running a study that includes multiple touchpoints for each participant.
26 min
Research MethodologiesInsight CoreUser ResearcherExperiencedFind ParticipantsRun a Live ConversationRun an Unmoderated Test
Course 1: The Basics
Get familiar with the UserTesting platform and learn about key concepts and terms.
22 min
Getting StartedInsight CoreUser ResearcherBeginner
Course 2: Planning Research
Learn best practices for prioritizing and planning efficient, effective research studies.
43 min
Getting StartedInsight CoreUser ResearcherBeginner
Course 3: Finding the Right Participants
Learn how to identify and screen for ideal test participants.
28 min
Getting StartedInsight CoreUser ResearcherBeginner
Course 1: Introduction to Prototype Testing
Get familiar with prototype testing including a general overview and ways to test within the UserTesting platform.
4 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Course 2: Structuring a Test
Learn how to effectively structure your tests for the best results.
15 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Course 3: Exercise—Structuring a Test
Practice structuring your test.
11 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Course 4: Testing a Prototype—Best Practices
Learn key strategies and best practices for testing any fidelity prototype.
16 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Course 5: Comparing Two or More Prototypes
Learn how to compare two or more versions of your prototype.
11 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Course 6: Exercise—Building a Prototype Test in UserTesting
Practice building out a prototype test.
19 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Course 7: Introduction to Mobile Prototype Testing
Learn the basics of testing prototypes on mobile devices.
7 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Course 8: Review—Prototype Testing
Review everything covered in this learning path.
6 min
Product ManagerResearch MethodologiesDesignerInsight CoreUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Running a Usability Test
Learn best practices for running tests to evaluate your designs.
41 min
Product ManagerDesignerUser ResearcherBeginnerIntermediateRun a Live ConversationRun an Unmoderated Test
Writing Usability Tasks
Learn best practices for writing usability tasks that get you the data you need.
18 min
Product ManagerDesignerBeginnerExperiencedIntermediateRun an Unmoderated Test
What to Do When No One is Taking Your Test
Learn what to review when you have a test and sessions are not being completed.
12 min
Product ManagerMarketerDesignerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediateMarketing InsightFind Participants
How to Rate Participants
Learn how to rate and provide feedback to participants from the UserTesting panel.
6 min
MarketerDesignerInsight CoreProduct InsightPlatform QuickTipsUser ResearcherBeginnerExperiencedIntermediateMarketing InsightFind Participants
Conducting a Dry Run of Your Test
Learn tips for conducting dry runs of your tests to catch any errors before launch.
8 min
Product ManagerDesignerPlatform QuickTipsUser ResearcherBeginnerIntermediateRun an Unmoderated Test
Communicating Findings in a Compelling Way
Learn strategies for effectively communicating insights from your tests.
23 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherBeginnerExperiencedIntermediateManagerMarketing InsightShare Insights
Pulling Insights from Your Tests
Learn effective ways to move quickly from test results to actionable insights.
20 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherBeginnerExperiencedIntermediatePull Insights
Measuring the Success of Your Testing Program
Learn strategies for evaluating whether you are running the right tests, and for determining the overall success of your program.
25 min
User ResearcherBeginnerExperiencedIntermediateManagerLearn about ResearchImprove Team Efficiency
Running Benchmarks
Learn about running benchmarks to continuously measure your user experience.
16 min
Product ManagerResearch MethodologiesMarketerDesignerUser ResearcherExperiencedIntermediateManagerLearn about ResearchImprove Team Efficiency
Testing Physical Products
Learn about how to test the user experience of physical products.
17 min
Product ManagerMarketerDesignerInsight CoreUser ResearcherExperiencedRun a Live ConversationRun an Unmoderated Test
How to Use Saved Screeners
Learn how to save time when creating tests by using saved screeners.
6 min
MarketerInsight CoreUser ResearcherExperiencedIntermediateManagerFind ParticipantsImprove Team Efficiency
Remote Testing
Learn the fundamentals of remote testing and how it can help you gain customer insights.
9 min
BeginnerIntermediateLearn about Research
Testing Your Messaging
Learn the fundamentals of testing your messaging before you roll it out to all your customers.
14 min
Product ManagerMarketerDesignerInsight CoreBeginnerExperiencedIntermediateRun a Live Conversation
How to Use Workspaces
Learn the fundamentals of using workspaces to organize your tests and your team.
12 min
Insight CoreExperiencedIntermediateManagerAccount ManagementImprove Team Efficiency
Course 3: Setting Up Your Test in Marketing Insight
Learn how to use Marketing Insight with this hands-on course to learn its key features and capabilities.
50 min
Getting StartedMarketerBeginnerMarketing InsightRun a Live ConversationRun an Unmoderated Test
Course 4: Marketing Insight Analysis and Insights
Learn how to interpret and share results from Marketing Insight to tell a compelling customer experience story.
21 min
Getting StartedMarketerBeginnerMarketing InsightPull Insights
How to Use Saved Test Plans
Learn how how to save your test plan as a template.
7 min
MarketerInsight CoreUser ResearcherExperiencedIntermediateManagerRun an Unmoderated TestImprove Team Efficiency
Learn to Use Live Conversation
Attend this live training session to learn how to use the Live Conversation feature.
Product ManagerMarketerDesignerInsight CoreProduct InsightUser ResearcherBeginnerLive TrainingRun a Live Conversation
Plan a Great Test
Attend this live training session to learn how to plan a test and define the goals for your test.
Product ManagerDesignerResearch BasicsBeginnerLive TrainingManagerRunning TestsRun an Unmoderated Test
Feature Spotlight: Creating Highlight Reels
Attend this live best practices Q&A session to learn how to make compelling highlight reels.
Insight CoreBeginnerFeature SpotlightPull Insights
Feature Spotlight: Rating Participants
Attend this live best practices Q&A session to learn how and why to rate your test participants.
Insight CoreBeginnerMarketing InsightFeature SpotlightratingFind Participants
Feature Spotlight: Manage Saved Screeners
Attend this live best practices Q&A session to discuss managing saved screeners.
Insight CoreBeginnerFeature SpotlightFind Participants
Identifying Participants & What to Do When No One is Taking Your Test
Attend this live training session to learn best practices for identifying participants for your test.
Product ManagerMarketerDesignerInsight CoreUser ResearcherBeginnerExperiencedIntermediateLive TrainingScreenersFind Participants
Writing a Live Conversation Script
Attend this live training session to learn best practices for creating script to collect the data you need during a live session.
Product ManagerMarketerDesignerBeginnerExperiencedIntermediateLive TrainingRun a Live Conversation
Best Practices for Moderating
Attend this live training session to learn best practices for moderating your live sessions.
Product ManagerMarketerDesignerBeginnerExperiencedIntermediateLive TrainingRun a Live Conversation
Best Practices for Writing a Test Plan
Attend this live training session to learn best practices for writing a test plan.
Product ManagerDesignerBeginnerExperiencedIntermediateLive TrainingRunning TestsRun an Unmoderated Test
Quickly Pulling Insights from Your Test
Attend this live training session to learn ways to move quickly from data to insights.
Product ManagerMarketerDesignerInsight CoreUser ResearcherBeginnerExperiencedIntermediateLive TrainingPull Insights
Feature Spotlight: Using Balanced Comparison
Attend this live best practices Q&A session to learn how to use Balanced Comparison.
DesignerInsight CoreBeginnerFeature SpotlightRun an Unmoderated Test
Feature Spotlight: Using Multiple Audiences
Attend this live best practices Q&A session to learn how and when to use multiple audiences in your tests.
MarketerInsight CoreBeginner
Feature Spotlight: 5-Second Test
Attend this live best practices Q&A session to learn why and how to use the 5-second test.
Insight CoreBeginnerRun an Unmoderated Test
Managing Test Length
Attend this live training to learn how to keep your test plan concise and understand how this improves the quality of your results.
Getting StartedInsight CoreExperiencedRunning TestsRun a Live ConversationRun an Unmoderated Test
Get the Most Out of My Recruit
This live training event will help you identify when and how to use My Recruit, as well as best practices for getting the most out of your My Recruit tests.
Getting StartedResearch BasicsInsight CoreExperiencedRunning TestsFind Participants
Course 1: Introduction to Qualitative Research
Learn foundational details and best practices for conducting qualitative testing.
18 min
Product ManagerMarketerProduct InsightBeginnerMarketing Insight
Course 2: Participants for Your Tests
Learn how to identify and screen for your ideal test participants.
27 min
Product ManagerMarketerProduct InsightBeginnerMarketing Insight
Course 6: Sharing Insights
Learn strategies for effectively communicating insights from your tests.
19 min
Insight CoreUser ResearcherBeginnerShare Insights
Introduction to Product Insight
This live training event will help you become familiar with the features of Product Insight.
Getting StartedProduct ManagerProduct InsightBeginner
Introduction to Marketing Insight
This live training event will help you become familiar with the features of Marketing Insight.
MarketerBeginnerMarketing Insight
Deciding What Research to Do
This live training event will help you understand the different types of research that are possible and decide which type of research is appropriate for different situations.
Research BasicsLive TrainingLearn about Research
Sharing Findings to Drive Decisions
Attend this live training event to learn best practices for sharing the insights you get from your UserTesting test and driving decisions in your organization.
ManagerShare Insights
Feature Spotlight: Using the Message Center
Attend this live best practices Q&A session to discuss using the Message Center
BeginnerLive TrainingFeature SpotlightFind Participants
Feature Spotlight: Rescheduling a Live Conversation
Attend this live best practices Q&A session to discuss rescheduling a Live Conversation.
Feature SpotlightRun a Live Conversation
What and Why of Qualitative Testing
This live training event will help you learn best practices on executing a qualitative approach, and provides guidance for communicating the qualitative mindset to other team members.
Research BasicsLive TrainingLearn about Research
Big Data and Empathy
Attend this live training session to learn how to combine quantitative and qualitative research.
Making Sure Your Messaging Lands
This live training event will help you learn best practices for getting feedback on your messaging, such as taglines, or email subject lines..
