Testing Physical Products

Testing Physical Products

Learn about how to test the user experience of physical products.

About this course

Physical products change less frequently than an app or a website. This means there is less opportunity to make changes, once the product is in use. Additionally, most physical products don't allow for the continuous collection of user data, such as what web metrics allow.

Therefore, proactive research activities are required to learn about the user's experience.

In this course, we walk through:

  • How to plan for and conduct a test of a physical product
  • Considerations for testing content on televisions
  • Considerations regarding destination tests

Curriculum17 min

  • Overview of testing physical products 3 min
  • Setting expectations for participants 4 min
  • Process for testing physical products 3 min
  • Considerations for TV testing 2 min
  • Destination testing 3 min
  • Course feedback 1 min
  • Resources and next steps 1 min

About this course

Physical products change less frequently than an app or a website. This means there is less opportunity to make changes, once the product is in use. Additionally, most physical products don't allow for the continuous collection of user data, such as what web metrics allow.

Therefore, proactive research activities are required to learn about the user's experience.

In this course, we walk through:

  • How to plan for and conduct a test of a physical product
  • Considerations for testing content on televisions
  • Considerations regarding destination tests

Curriculum17 min

  • Overview of testing physical products 3 min
  • Setting expectations for participants 4 min
  • Process for testing physical products 3 min
  • Considerations for TV testing 2 min
  • Destination testing 3 min
  • Course feedback 1 min
  • Resources and next steps 1 min
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