Testing Physical Products

Testing Physical Products

Learn about how to test user experiences associated with physical products.

About this course

Physical products change less frequently than do an app or website. This means there is fewer opportunities to make changes once the product is in use. And unlike what web metrics allow, most physical products don't allow for the continuous collection of user data.

Therefore, proactive research activities are required to learn about the user's experience.

In this course, we walk through...

  • How to plan for and conduct a test of a physical product.
  • Considerations for testing content on televisions.
  • What to consider when planning a destination test.

Curriculum17 min

  • Overview of testing physical products 3 min
  • Setting expectations for participants 4 min
  • Process for testing physical products 3 min
  • Considerations for TV testing 2 min
  • Destination testing 3 min
  • Course feedback 1 min
  • Resources and next steps 1 min

About this course

Physical products change less frequently than do an app or website. This means there is fewer opportunities to make changes once the product is in use. And unlike what web metrics allow, most physical products don't allow for the continuous collection of user data.

Therefore, proactive research activities are required to learn about the user's experience.

In this course, we walk through...

  • How to plan for and conduct a test of a physical product.
  • Considerations for testing content on televisions.
  • What to consider when planning a destination test.

Curriculum17 min

  • Overview of testing physical products 3 min
  • Setting expectations for participants 4 min
  • Process for testing physical products 3 min
  • Considerations for TV testing 2 min
  • Destination testing 3 min
  • Course feedback 1 min
  • Resources and next steps 1 min
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