Using Product Insight

Using Product Insight

Learn when to use the features of Product Insight to gather the insights needed for your projects.

About this course

Product Insight helps you make better product decisions, because they are informed by customer feedback, without slowing development.

In this course, we discuss:

  • Deciding when to use a recorded Quick Answer test and when to have a live conversation with a participant
  • Using Product Insight to:
    • Explore customer value
    • Understand your competitors
    • Investigate your product messaging
    • Evaluate the usability of your product 

Curriculum17 min

  • Introduction to Product Insight 1 min
  • Choosing between Quick Answers and Live Conversation 2 min
  • Explore customer value 3 min
  • Understand your competitors 2 min
  • Investigate messaging 2 min
  • Evaluate usability 3 min
  • Tips for using Quick Answers 2 min
  • Course feedback 1 min
  • Resources and next steps 1 min

About this course

Product Insight helps you make better product decisions, because they are informed by customer feedback, without slowing development.

In this course, we discuss:

  • Deciding when to use a recorded Quick Answer test and when to have a live conversation with a participant
  • Using Product Insight to:
    • Explore customer value
    • Understand your competitors
    • Investigate your product messaging
    • Evaluate the usability of your product 

Curriculum17 min

  • Introduction to Product Insight 1 min
  • Choosing between Quick Answers and Live Conversation 2 min
  • Explore customer value 3 min
  • Understand your competitors 2 min
  • Investigate messaging 2 min
  • Evaluate usability 3 min
  • Tips for using Quick Answers 2 min
  • Course feedback 1 min
  • Resources and next steps 1 min